How do I secure my booking?
We require a 50% deposit to secure your booking. The Balance and Refundable damages deposit is then due 8 weeks prior to your arrival, If your intended arrival date is less than 8 weeks away, then we require full payment unless otherwise agreed by us in writing.
Can I pay with a Credit Card?
Yes we can accept credit/debit card payments, subject to a 2% handling fee.
What are the Check-in / Check-out Procedures?
We aim for have you villa ready by 2pm on your day of arrival, and we ask you to be ready to vacate by 12am on your day or departure. Of course your villa may be available sooner, but we are unable to guarantee this.
Can I pre-book a late checkout?
Yes you can. We just make a small nominal charge of 30% of the day rate you paid for your vacation and then you may stay until 3pm
Can you provide a Cook?
We are unable to provide a personal cook, However, we do have a restaurant The Yubi Restaurant that offers a free delivery service to our villas, and a menu is provided for you convenience
Is a car necessary?
While a car isn't completely necessary and many of our guests like to walk, this is a very personal decision, especially considering the heat, and you may be more comfortable hiring some method of transport. We are very happy to arrange this for you
Can you provide a car with driver?
Yes we can, We are very happy to arrange this for you with additional charges
I've already booked with you, but I wish to change my dates. What can I do?
Just contact us with your proposed new dates and subject to availability we will change them for you. This is subject to management descresion, and possibly a small charge may need to be made if we are unlike to be able to fill the dates that will become vacant. If the change involves a change in price bracket (i.e low season to high season) the difference will need to be paid
What are your cancelation policies?
The Cancellation notice must be received in writing.
Cancelation fee is the deposit.
Full payment is non refundable.
No show and early check out are subject to 100% of the entire booking of night reserved.
